Frequently asked questions

Pricing is a base fee per MWh plus a share of realised savings. There is no hardware to buy and no per-meter pricing, so our fee grows with the value we create for you.

No. Companion.energy is a cloud platform. It connects to the meters, systems and assets you already have, including your local energy management system.

Yes. Start with PRISM for full transparency on your energy costs. Add PROPEL when you are ready to automate. You scale at your own pace, site by site.

Yes. Show us your portfolio and we will show you the value we would unlock. We build that business case by backtesting on your own historical data, not on forward-looking price simulations.

We serve more than 30 enterprise customers across Belgium, the Netherlands and Switzerland. Germany and Spain are our next focus markets.

Day-ahead and imbalance arbitrage, aFRR balancing, peak shaving against capacity tariffs and self-consumption. PROPEL forecasts each market ahead of time and schedules your assets accordingly, so they act before price spikes hit, not after.

What really matters is how your additional or reduced grid consumption is priced. In practice, over 90% of large companies are marginally exposed to day-ahead and/or imbalance prices.

Batteries, on-site solar and wind, heat pumps, e-boilers, heating and cooling, thermal and process buffers, UPS systems and EV chargers. A battery isn't a load and isn't a generator, so each asset class gets its own optimisation model.

More than 2 TWh of energy a year and 200 MW of distributed assets, across more than 30,000 assets for over 30 enterprise customers.

Flexibility comes in many forms, and we often help uncover hidden potential with our customers. Let’s explore it together.

No. PROPEL steers your assets within the rules and constraints you set, without compromising quality, stability or uptime. You stay in control: the decision and its outcome stay with you.

If you manage energy, energy costs and emissions, work in GWh, and measure energy expenses in millions: Companion.energy is for you!

We start with clarity. Your meters, contracts and market positions come together in PRISM, so you see your full energy cost first. Our solutions engineers then connect your flexible assets and set up PROPEL step by step, within your operational rules. How long that takes depends on your sites and systems. After a first look at your portfolio, you get a concrete plan.

Companion.energy complements your consultant’s work. While consultants focus on long-term, discrete optimisations, we handle the "minute-by-minute" reality. Our software enables continuous (re-)forecasting and real-time optimisation to maximise the impact of those decisions. See how we compare.

Your meters, energy contracts and market data, plus the systems that already hold your energy data, such as your EMS, your ERP (for example SAP) and supplier portals. For energy companies, also CRM, billing and wholesale platforms.

An EMS is excellent at local power balancing, asset protection, and energy monitoring. Companion.energy goes further into financial depth and multi-asset, multi-market optimisation: capturing day-ahead spreads, managing imbalance exposure, optimising peak-shaving against capacity tariffs, coordinating flexibility across sites, and tying every kWh to its actual euro impact. That is where most EMS roadmaps stop and where ours begins. See how we compare.

Yes. The platform has a built-in AI assistant to ask questions about your energy use, costs and savings. Authorised users can also connect the platform to their own AI applications through our MCP server.

Operational and financial data is encrypted end to end. Role-based access controls who sees what, and our infrastructure is aligned with trusted international security standards.